[iMore Question]

I delete my old shortcuts, and when I update my IPhone I get them all back. How do I permanently delete shortcuts? Not only they come back, but the system also duplicates every single one

[Ledsteplin]

I had to restore my phone as new. That works, but can be a pain for some. Someone on the Apple Discussions forums claims to have found the fix using the computer. Google the issue and you'll probably find the thread.


Sent from my ancient but trustworthy iPhone 5. ☮

[Just_Me_D]

Check out the suggestions found via the Apple Support community. You can view the conversation via the following link.

https://discussions.apple.com/thread/6656922