04-25-2015 09:47 AM
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  1. iMore Question's Avatar
    iMore Question
    My 72 yr old mother has Alzheimer's and has forgotten/misplaced all of her passwords. I do not have and have been unable to guess her iTunes password. I am unable to reset via email because I don't have access to her email (doesn't remember her passwords). I am unable to reset w questions because in paranoia about online privacy she did not use her real birthday when setting up the account.
    I tried a reset of the iPad but when restarting a message appeared indicating she had find my iPad set up for the iPad. She needs to remove the device from find my iPad before I can continue.... Back to the original problem no passwords.
    Is there any way to restore this to a different iTunes account so it can still be used? Or does she now have a very expensive paper weight?
    Thanks!
    Tom
    04-25-2015 06:56 AM
  2. HankAZ's Avatar
    HankAZ
    Without the iCloud password (find my iPhone), it's a paperweight.


    Sent from my mobile device via Tapatalk 3.2.1.
    04-25-2015 09:47 AM
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