1. iMore Question's Avatar
    I have a 5C which I have just done an IOS 8.1.3 update on. The verifying screen came up, then after a while the screen went black and the revolving gogg had frozen, there were also lines of white text at the top of the screen. The gogg was then replaced by the Apple logo and the text started updating. After a while the logo and text went leaving a black screen, you can see that the phone is still on by a very faint glow but it won't respond to any of the buttons being pressed and will not switch off. Any suggestions, anyone????
    04-24-2015 03:59 PM
  2. Bigeric23's Avatar
    Have you tried to press and hold the Power and Home buttons down? Then, when you see the Apple logo, release the buttons. Once the phone powers down, power the device back on.
    04-25-2015 12:17 PM

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