1. iMore Question's Avatar
    Just got the i phone 6 today. Connected it to my mac computer to backup from my other phone. The back up went through and my phone started to restart but than just went blank. I can not turn on or off my phone now and the screen is still black. Whenever I connect it to the computer it says the phone is still on and concocted to iTunes. How do I get the screen to go back on?
    04-16-2015 12:23 PM
  2. Just_Me_D's Avatar
    Press and hold both the power button and the home button until you see the Apple logo. Afterwards, release both buttons.
    04-16-2015 01:09 PM

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