1. iMore Question's Avatar
    My ipad air 2 is only six months old. I can not get it to turn on or charge. Any suggestions
    04-10-2015 09:49 PM
  2. Just_Me_D's Avatar
    Try holding both the home and power button until you see the Apple logo. No more than 10 seconds. If the device does not power on, plug it into a power source, wait about ten minutes and then try again. If after that time, it still doesn't power on, I recommend you make a genius bar appointment with the nearest Apple Store to have them diagnose the problem for you.
    04-11-2015 08:09 AM
  3. kch50428's Avatar
    Plug in using the charger and cable that came with it... If that doesn't work, take it to an AppleStroe GeniusBar or your place of purchase for evaluation of a warranty replacement.
    04-11-2015 08:11 AM
  4. knotsure's Avatar
    Is there fuzz stuck in the charging port? Took an iPhone in to Apple because I thought the lightning port was bad. I didn't see the giant ball of fuzz in there....
    04-11-2015 07:14 PM
  5. pkcable's Avatar
    You might also try getting a new lightning cord (Apple certified of course!) they DO tend to go bad after extended use.
    04-16-2015 09:16 AM

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