1. iMore Question's Avatar
    My ipad air 2 is only six months old. I can not get it to turn on or charge. Any suggestions
    04-10-2015 10:49 PM
  2. Just_Me_D's Avatar
    Try holding both the home and power button until you see the Apple logo. No more than 10 seconds. If the device does not power on, plug it into a power source, wait about ten minutes and then try again. If after that time, it still doesn't power on, I recommend you make a genius bar appointment with the nearest Apple Store to have them diagnose the problem for you.
    04-11-2015 09:09 AM
  3. kch50428's Avatar
    Plug in using the charger and cable that came with it... If that doesn't work, take it to an AppleStroe GeniusBar or your place of purchase for evaluation of a warranty replacement.
    04-11-2015 09:11 AM
  4. knotsure's Avatar
    Is there fuzz stuck in the charging port? Took an iPhone in to Apple because I thought the lightning port was bad. I didn't see the giant ball of fuzz in there....
    04-11-2015 08:14 PM
  5. pkcable's Avatar
    You might also try getting a new lightning cord (Apple certified of course!) they DO tend to go bad after extended use.
    04-16-2015 10:16 AM

Similar Threads

  1. Replies: 3
    Last Post: 04-11-2015, 10:15 AM
  2. Replies: 2
    Last Post: 04-11-2015, 09:34 AM
  3. Why can't I open the library in my Photos App?
    By madoc5444 in forum OS X Yosemite (10.10)
    Replies: 1
    Last Post: 04-11-2015, 09:26 AM
  4. How do I stop messages going to my iMac?
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 04-11-2015, 08:42 AM
  5. Replies: 1
    Last Post: 04-11-2015, 08:24 AM
LINK TO POST COPIED TO CLIPBOARD