04-06-2015 03:17 PM
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  1. iMore Question's Avatar
    iMore Question
    I updated the iPad to the iOS 8.2 software. When I came back to it, the screen is light stars at night. the button does not respond. Tried power down, and that did not work either. It would go black, then the star screen is back again. When the button is pressed, the star screen is back
    04-06-2015 01:13 PM

  2.  Just_Me_D said: Apr 06 2015 | 3:17 pm EDT Best Answer

    Connect the device to your computer and then restore it via the computer's iTunes app. Hopefully, you've made a recent backup to restore afterwards. Alternatively, you can make a Genius Bar appointment with the nearest Apple Store to have them diagnose the problem for you.
  3. Just_Me_D's Avatar
    Just_Me_D
    Connect the device to your computer and then restore it via the computer's iTunes app. Hopefully, you've made a recent backup to restore afterwards. Alternatively, you can make a Genius Bar appointment with the nearest Apple Store to have them diagnose the problem for you.
    04-06-2015 03:17 PM
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