04-05-2015 04:18 AM
tools
  1. bruce1478's Avatar
    bruce1478
    Please help, I am selling a 2011 mbp, I erased disk in disk utility, was asked to reinstall os with an Apple ID, I didn't know the id of person selling it to so I shut mac down, now when I restart I have the above issue and don't know what to do, tried cmd & r but no joy, tried cmd &s but again no joy, any easy to follow assistance please.
    I know the mbp is working fine as I was using it earlier today all fine
    Thanks in anticipation
    04-04-2015 05:51 PM
  2. Just_Me_D's Avatar
    Just_Me_D
    The device is protected with the iCloud activation lock. There is NOTHING you can do without the credentials associated with the owner's account.
    04-04-2015 05:53 PM
  3. bruce1478's Avatar
    bruce1478
    Sorry meant to say didn't know the id of the buyer, it is a family member.
    How do I get to disk utility to install os
    Thanks
    04-05-2015 04:18 AM
« TaiG jailreak realase date? | Why does my iPhone 6 ask for my Yahoo password each time I save or edit a contact on my phone book? »

Similar Threads

  1. Can I get a replacement screen from Apple for my iPhone 6 +?
    By archravi in forum iPhone 6 Plus
    Replies: 18
    Last Post: 08-08-2016, 11:25 PM
  2. Why don't I have any text message alerts since updating to iOS 7.13?
    By gtmort in forum iOS 7.1
    Replies: 3
    Last Post: 04-08-2015, 12:50 AM
  3. How would you change the Lock screen?
    By iMore.com in forum iMore.com News Discussion
    Replies: 5
    Last Post: 04-04-2015, 08:59 PM
  4. Why did my screen freeze on my iPod?
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 04-04-2015, 05:14 PM
  5. How can I get Viber to accept the code to get it working?
    By iMore Question in forum iPhone 4S
    Replies: 1
    Last Post: 04-04-2015, 01:03 PM
LINK TO POST COPIED TO CLIPBOARD