Originally Posted by
iMore Question I have had my phone for just over a week and it has a small fault with both the speakers, I have spoke to apple over the phone and online and both said to take it in store as it sounds like a defect,
If they repair it then I am fine with that, But if they say it needs replacing, Can I request I new phone as I do not want a refurbish one, Would it be possible for them to give me a new one in original packaging to prove its new?
I would just rather stick with the issue rather than be given a refurbish one, Id want a brand new one. Its an iPhone 5s
Hope you can help!
When Apple gives you a replacement if it is a refurb it would be as good as new. I think you are worrying about nothing. I had to replace my 5s a few months back and I believe it was a new one. They are not in new retail boxes tho. Good luck with your issue
Sent from my Gold iPad Air using Tapatalk