1. iMore Question's Avatar
    I have an iPhone 5, with a defective wake/sleep button which Apple won't repair. The Apple guy showed me how to use assistive tech to power off the phone. Now that I've done it, I can't turn the phone back on.

    Any thoughts?

    Thanks.
    02-23-2015 12:49 PM
  2. kch50428's Avatar
    02-23-2015 12:52 PM
  3. iTechHead's Avatar
    Just use your charger to power it back up. It's a pain if you power it off often but that's really the only way.


    Sent from my iPhone using Tapatalk
    02-23-2015 01:09 PM
  4. SwitchBeach's Avatar
    I have an iPhone 5, with a defective wake/sleep button which Apple won't repair. The Apple guy showed me how to use assistive tech to power off the phone. Now that I've done it, I can't turn the phone back on.
    Apple won't repair it at all? Or Apple won't repair it for free?

    It seems odd that Apple would refuse to repair it at all.
    02-23-2015 05:43 PM
  5. warcraftWidow's Avatar
    Apple won't repair it at all? Or Apple won't repair it for free?

    It seems odd that Apple would refuse to repair it at all.
    Being an iPhone 5, it is probably long out of warranty. So I'm guessing that the complaint is that Apple won't fix it for free not that they won't fix it at all.
    02-23-2015 05:49 PM
  6. kch50428's Avatar
    There's always Ali's DIY Fix-it articles on the Blog side... and plenty of 3rd party service places and Apple Authorized service places one can obtain repairs for devices too.
    02-23-2015 05:54 PM

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