1. iMore Question's Avatar
    My daughter put a password word on my phone and now she cant remember it. Is there anyway to retrieve that password or what can I do?
    02-06-2015 10:44 PM
  2. SwitchBeach's Avatar
    Read this.

    Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

    You will likely have to erase and restore the device. Hopefully you have a recent backup.
    02-07-2015 07:03 AM
  3. kch50428's Avatar
    Find My iPhone
    If you enabled Find My iPhone through iCloud, you can use it to erase your device.
    Go to icloud.com/#find.
    If prompted, sign in with your iCloud Apple ID.
    Click All Devices at the top of your browser window.
    Select the device you want to erase.
    Click "Erase [device]" to erase your device and its passcode.
    Use the Setup Assistant on your device to restore the most recent backup.
    02-07-2015 07:15 AM
  4. Ledsteplin's Avatar
    If you're fibbing and it's not your phone, then the directions above will do no good.

    Sent from my ancient but trustworthy iPhone 5
    kch50428 likes this.
    02-07-2015 09:05 AM
  5. Calyan Cook's Avatar
    You have to restore the device which erases it completely. If you have a backup you can load that on there afterwards. Good luck.

    Sent from my iPhone using Tapatalk
    02-09-2015 06:54 AM
  6. Just_Me_D's Avatar
    I'm assuming it's the lock screen passcode. If so, restoring your device and setting it up as new will allow you to basically start over anew. Having said that, if the iCloud activation lock has been enabled, you will have to know the associated Apple ID and passcode to use the device. If you do not know it, restoring the device will not help.
    Last edited by JustMe'D; 02-09-2015 at 07:36 PM.
    02-09-2015 07:14 AM

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