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02-04-2015 08:44 PM
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  1. iMore Question's Avatar
    iMore Question
    Have an iPhone 5 here. Seems to be stuck in DFU mode. Connected to iTunes, tried to restore it maybe 20 times, with 3 different firmwares. Same result.
    It comes on and sticks at this screen

    Then I get an error either it's 4103,4104, 3004. It went in to soft DFU a couple times. Tried like 7 softwares that said it would take it out of DFU mode. None worked. Left it overnight charging but nothing seems to work. Trying to restore it as I type this.

    What do you think is wrong?
    02-04-2015 12:48 PM
  2. kch50428's Avatar
    kch50428
    iOS: Restore errors 4005, 4013, and 4014 - Apple Support
    02-04-2015 12:54 PM
  3. gillibyte's Avatar
    gillibyte
    This is my post BTW. Here is a photo of the screen...

    My iPhone 5 is stuck in DFU mode, how do I get it out of it?-1zod9c5.jpg
    02-04-2015 12:55 PM
  4. gillibyte's Avatar
    gillibyte
    Tried that Keith. Been on this since last night. head is about to explode.
    02-04-2015 12:55 PM
  5. Just_Me_D's Avatar
    Just_Me_D
    First of all, you should not need special software to get your device out of DFU mode. I've done it numerous times by simply pressing and holding both the home and power buttons simultaneously for about 6 seconds or so. Afterwards, the device boots into my homescreen. Being that you said you attempted to restore your device approximately 20 times with 3 different firmware versions, maybe you did screw something up. Are you certain the iPhone is charged? Try turning the device OFF. Also, try doing what I stated earlier about pressing and holding the power and home buttons for about 6 seconds. The device *should* reboot. If so, allow it to either go into recovery mode or see if it will boot to your homescreen, provided the previous iOS installation is still installed.


    Sent from my iPhone using Tapatalk
    02-04-2015 12:56 PM
  7. gillibyte's Avatar
    gillibyte
    Tried that too. The PC recognizes it when it turns off and on. I'm just seeing nothing on the screen until iTunes tries to restore it and I get the white screen with Apple logo and the progress bar doesn't move, like the pic above.
    Last edited by gillibyte; 02-04-2015 at 01:20 PM.
    02-04-2015 12:59 PM
  8. gillibyte's Avatar
    gillibyte
    So there is nothing else I can do?
    02-04-2015 01:40 PM
  9. kch50428's Avatar
    kch50428
    AppleStore GeniusBars have some things they can do that might fix it...
    02-04-2015 01:45 PM
  10. Just_Me_D's Avatar
    Just_Me_D
    Originally Posted by gillibyte
    Tried that too. The PC recognizes it when it turns off and on. I'm just seeing nothing on the screen until iTunes tries to restore it and I get the white screen with Apple logo and the progress bar doesn't move, like the pic above.
    It's possible that you have a bad ipsw file. It happens on occasion. Anyway, locate the file on your PC and send it to the trashbin. Afterwards, put the device in DFU mode, and have iTunes download and install a fresh copy of the latest iOS version for your device.
    02-04-2015 05:40 PM
  11. gillibyte's Avatar
    gillibyte
    did all that from last night. sad to spend so much money to have your phone go useless.
    02-04-2015 07:57 PM
  12. Just_Me_D's Avatar
    Just_Me_D
    Originally Posted by gillibyte
    did all that from last night. sad to spend so much money to have your phone go useless.
    I hear ya. Well, a trip to the nearest Apple Store is in order, in my opinion...
    02-04-2015 08:01 PM
  13. gillibyte's Avatar
    gillibyte
    and here's the best part. I'm in Jamaica. No such thing here lol
    02-04-2015 08:42 PM
  14. Just_Me_D's Avatar
    Just_Me_D
    Originally Posted by gillibyte
    and here's the best part. I'm in Jamaica. No such thing here lol
    Delete the ipsw file from your computer and force iTunes to download and install anew.
    02-04-2015 08:44 PM
  15. warcraftWidow's Avatar
    warcraftWidow
    Originally Posted by gillibyte
    and here's the best part. I'm in Jamaica. No such thing here lol
    Any Apple certified repair shops?
    02-04-2015 08:44 PM
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