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iMore Question
iPhone6 bought in the US does not work in Italy
Hi there!
My mother bought her iPhone6 in San Francisco, but when she returned to Italy (that's where she lives) her phone did not work. She tried calling Apple support, but they were rather useless: apparently the problem is the provider (Sprint), which does not work in Italy. They stated they could not offer a refund- do you know of a tech solution that would make her iPhone work in Italy as well?
Thanks in advance for your help!
Hi there!
My mother bought her iPhone6 in San Francisco, but when she returned to Italy (that's where she lives) her phone did not work. She tried calling Apple support, but they were rather useless: apparently the problem is the provider (Sprint), which does not work in Italy. They stated they could not offer a refund- do you know of a tech solution that would make her iPhone work in Italy as well?
Thanks in advance for your help!