[iMore Question]

My Iphone 5G displays only a picture of a plug directed at ITunes, says it must update or restore, reads for hours that it is downloading softwear, repeats requests for accept to download, and ends up saying it cant be don.e The phone has not functioned for months, ATT continues to charge me though I stopped the service. I am in Lebanon for govt deployment with no place to get help.

[Just_Me_D]

Do as the display depicts. Connect your iPhone to your computer via a USB cable, initiate the computer's iTunes app (preferably the latest version), and when iTunes detects your iPhone, select to restore it. Make sure the computer is connected to the Internet and has decent internet speed.