01-31-2015 02:32 PM
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  1. iMore Question's Avatar
    iMore Question
    Hi

    I am currently trying to download an app previously purchased from the App Store. When I tap the little cloud icon, with the arrow, it looks like it is trying for a second and then give up.

    Does anyone know a fix for this? I would really appreciate any ideas you can give!
    01-31-2015 01:32 PM
  2. Just_Me_D's Avatar
    Just_Me_D
    Try any of the following:

    1. Reboot your device.
    2. Sign out of the iTunes & App Store and then sign back in.
    3. Go to Settings - General - Reset and then select "Reset Network Settings".
    4. Make sure you're connected to the Internet via Wi-Fi or cellular data.
    5. If on Wi-Fi, verify that your network has Internet access.
    01-31-2015 02:32 PM
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