[iMore Question]

When I open my mail app or sometimes while in any app, I get a pop up window asking me to enter in my credentials for the various email mailboxes I have configured on my devices, iPad and iPhone. This occurs mostly on my iPhone.

[AliHajinasiri]

When I open my mail app or sometimes while in any app, I get a pop up window asking me to enter in my credentials for the various email mailboxes I have configured on my devices, iPad and iPhone. This occurs mostly on my iPhone.

Did you ever used vpn??

[HankAZ]

When I open my mail app or sometimes while in any app, I get a pop up window asking me to enter in my credentials for the various email mailboxes I have configured on my devices, iPad and iPhone. This occurs mostly on my iPhone.

I do see this almost daily. I have about 12 email addresses configured in Mail (Yosemite 10.10.2). There are 3 addresses from my cox.com ISP account that continually prompt me for login credentials - but strangely, only during the day. I rarely see any of these prompts after about 3:00 pm. In my case, I just think it’s something wonky with Cox. Their "help" with troubleshooting this issue is less than helpful, though.

[Les74]

I get this daily. Only when I use the stock mail app, though. Been that way since I upgraded to the 6.


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[dak2v]

Anyone know a fix for stoping the pop up

[zerog46]

Have you tried going into settings and email accounts and put in your password again?

[tharley46]

I've done that, re-password but after awhile the blasted thing starts over after a day or two. #$@es me off.


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[Peggy Roedeshimer]

Hi! Did you ever find a solution to this issue with being prompted for login credentials using cox email? I have been having this same issue exactly for months now and it's driving me mad. I keep re entering the password each time I am prompted to do so and I still get the same pop up on a regular basis. Any feedback would be helpful. Especially if you have a fix for this. Thanks much.

[HankAZ]

Hi! Did you ever find a solution to this issue with being prompted for login credentials using cox email? I have been having this same issue exactly for months now and it's driving me mad. I keep re entering the password each time I am prompted to do so and I still get the same pop up on a regular basis. Any feedback would be helpful. Especially if you have a fix for this. Thanks much.

Nope. It's a Cox issue. Changing the setting to check emails less frequently seems to help, but not solve it completely.