01-29-2015 05:01 AM
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  1. iMore Question's Avatar
    iMore Question
    I'm not sure if its the port on the computer (hp envy 15 touchsmart pc) or the usb cord. It will not connect at all, not even a notification that the device appeared on my computer. I need to connect to iTunes.
    01-28-2015 10:37 PM
  2. kataran's Avatar
    kataran
    Ambassador
    If it was the cord you wouldn't be able to charge your device so it's most likely the USB port on your computer. Check this by using a USB stick or other device. Also after you connect open iTunes manually and see if your 5s shows up in the top left corner
    01-29-2015 05:01 AM
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