1. iMore Question's Avatar
    Hi,

    So as you can see from the subject, I have followed your instructions on how to backup my iphone onto an external hard drive. I followed all the steps but now it says 'error back up corrupt or not recognised'.

    I have even deleted my old files as instructed on itunes to back them up again from scratch but it's not giving me that option.

    (email redacted)

    Thanks!
    Last edited by kch50428; 01-25-2015 at 01:16 PM. Reason: redact email
    01-25-2015 01:11 PM
  2. kch50428's Avatar
    iTunes 12 for Mac: Back up your iPod touch, iPhone, or iPad -- if you have Windows, the instructions should be close...
    01-25-2015 01:19 PM

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