01-13-2015 08:27 PM
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  1. iMore Question's Avatar
    iMore Question
    I have tried to set and restore several times but the I tunes will not complete have done the hold on off button and home button same time it won't move has been like this for 3 weeks please help don't know what else to do with it. On the reset settings via lap top it removes to restor but will not complete the bar to finish then shows the plug and iTunes
    01-13-2015 06:44 PM
  2. Just_Me_D's Avatar
    Just_Me_D
    Connect your iPhone to a computer that has the latest version of iTunes installed and then out your iPhone in DFU mode. When it DFU mode, you will not see anything on the iPhone's retina display, however, iTunes will detect that it's in recovery. iTunes will then give you the option to restore and update. Do it. Make sure your computer has a good internet connection.
    01-13-2015 08:27 PM
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