1. LJ20's Avatar
    What would make a software download keep going even with cell data and wifi turned off? I have been trying to get it to pause till I cAn get under wifi again. Hard resets and turning the phone off and back on isn't working.
    01-09-2015 04:04 PM
  2. kch50428's Avatar
    It could be the download is complete, but the install is in progress... downloads can pause, but I believe once it's done downloading and install begins, it won't pause.
    01-09-2015 04:06 PM
  3. LJ20's Avatar
    Wont the phone will shut itself down, then install the update?
    01-09-2015 05:04 PM
  4. LJ20's Avatar
    While the black screen is up?
    01-09-2015 05:04 PM
  5. Just_Me_D's Avatar
    Wont the phone will shut itself down, then install the update?
    While the black screen is up?
    I suppose so, however, it's not uncommon for an update to install while you have a blank or a minimally active screen.
    01-09-2015 05:06 PM

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