1. iMore Question's Avatar
    I have a 4S iPhone I cant be positive but I think this started when my iPhone did an automatic software update to 8.1.2 I couldn't get any WiFi connection because when I go to turn it back on the iPhone wont let me and Greys out my WiFi on/off button.
    But also I think something happened to my iCloud connect as well because next to my iCloud Drive under "Settings" it has that spinning symbol that usually denotes waiting for something to finish downloading. But this time it never stopped! Its been spinning saying "iCloud is Upgrading" for 2 weeks now! I have tried the on/off iPhone restart or reset, and I've even put my iPhone into "Recovery Mode" as a last resort. but when iTunes was finished "Restoring" it, nothing had changed; Still Greyed out WiFi button and iCloud is still "Upgrading"! Help please!
    And thanks in advance for all answers!

    iPhone 4S, iOS 8.1.2
    01-08-2015 11:24 PM
  2. qbnkelt's Avatar
    Did you reset network settings?

    Sent from my SEXY GORGEOUS AWESOME GOLD 128G iPhone 6
    01-09-2015 05:09 AM
  3. Just_Me_D's Avatar
    Put your iPhone in DFU mode, and then have iTunes install a fresh copy of the latest iOS version for your device via a restore.
    01-09-2015 06:55 AM
  4. Micki Hoffman1's Avatar
    How do I do the DFU restore? I know that it is somehow different from the reg. Restore that I did through iTunes but I dont know how.
    Also, yes I did reset the network settings but since I cant get WiFi it won't search for nearby WiFi and I've never had to do it manually. I dont even know if you can or not.
    Oh, one more glitch I forgot to mention! When I try to sign into Apple directly from my iPhone it keeps telling me that I am not entering the correct password but I AM! I can sign into iTunes & Apple on the desktop with my password no problem.
    01-09-2015 09:59 AM
  5. Just_Me_D's Avatar
    To put your device in DFU mode, follow the instructions found via the following link:


    As for why your password is not being accepted by iTunes on your device, I do not know. It's possible that a call to Apple may fix the problem, but I'm just guessing. Also, restoring your device and setting it up as new (provided that the device is indeed yours) may fix the problems you're having as well.
    01-09-2015 01:24 PM

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