1. iMore Question's Avatar
    My username is [redacted]. I can't login because I forgot my password but when I try to put in my email to reset its someone else's email. [redacted] (also mine). It came up with [redacted] which is not mine. I tried my other passwords but none of them worked
    Last edited by JustMe'D; 01-09-2015 at 09:45 AM.
    01-08-2015 08:11 PM
  2. Just_Me_D's Avatar
    It appears your iOS device (if that's what you have) is protected by the iCloud Activation lock. Having said that, there is nothing any of us can do for you. You can attempt to get help from Apple, but unless you can clearly verify your identity and prove without question that the device is yours, they are not going to be able to help you in this regard. You will either have to recall the passcode or go through the process of recovering the passcode via the following link.

    https://iforgot.apple.com/password/verify/appleid
    01-09-2015 09:49 AM

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