1. iMore Question's Avatar
    My 4S was fine before I started the update (believe it was the 8.1.1 but not sure anymore), five minutes after starting the update, I went to check on it and it was looping between the Apple logo, a horizontal line, a white screen then back to black and the logo. I have tried the resets, connecting to iTunes and every other thing I could find on the internet. I have finely been able to shut it off, after disconnecting from power source and holding down the home button and sleep button for several seconds. As soon as I turn it back on or plug it in, the loop begins again. I really need my phone back in working order. Any suggestions?
    01-06-2015 01:39 PM
  2. kch50428's Avatar
    Put it into DFU mode and try to restore again...
    01-06-2015 01:44 PM
  3. veesun74's Avatar
    I can not get iTunes or my computer to acknowledge the iPhone exists. I am using the original cable that came with the iPhone. So I am unable to get it into DFU mode. Any other suggestions?
    01-06-2015 02:38 PM
  4. veesun74's Avatar
    Looks like I am heading to the Apple Store today! ;-(
    If I am able to get a reset going, should I have the simm card in or out of the device?
    01-07-2015 03:13 AM
  5. Tartarus's Avatar
    In the device. That's essential to activate the phone
    01-07-2015 03:50 AM

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