1. iMore Question's Avatar
    I bought my iphone 5c from a friend and was told to connect it to iTunes and it would work. I did connect it, nothing happened. I had a new cable sent to me and tried to charge it, but the home screen does not appear. I took it to an apple store and they told me that it was a software issue and could not help me because it was outside the warranty. It is stuck on the screen where the plug connects to iTunes logo. I am just wondering if anyone else had this problem and if this can be fixed maybe somehow by re-jailbreaking it, if that is even what happened? Please help....
    12-18-2014 09:03 PM
  2. iOS Gravity's Avatar
    Put the device into DFU mode and then restore using iTunes. If iTunes still doesn't detect it, I'm afraid you might be out of luck. I have 2 iPhones an iPhone 3G and 4 that have the same exact problem. They charge, but iTunes can't detect them so they are basically paperweights.
    12-20-2014 03:14 PM

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