Why isnt my new iphone 5s syncing with my computer?

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iMore Question

I upgraded from an iphone 4 to an iphone 5s and i have tried to sync it with my computer and itunes and it wont! I have no idea why it wont read it. please could you help?
 

Ledsteplin

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Oct 2, 2013
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Welcome to iMore! I have no idea. Hopefully someone will come along and help. I don't sync to iTunes.


Sent from my ancient but trustworthy iPhone 5.
 

dcharleyultra

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Jun 6, 2013
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If your computer doesn't recognize your phone, try a different charging cable. If that doesn't work, try rebooting your computer.

Does your computer still recognize your old phone?
 

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