1. iMore Question's Avatar
    carried out all the steps to reboot my phone on iTunes and it said unable to restore the iPhone
    12-08-2014 04:25 PM
  2. zerog46's Avatar
    Try this.

    How to put your iPhone or iPad into DFU mode
    1. Plug your iPhone, iPod touch, or iPad into your Mac or Windows PC and make sure iTunes is running.
    2. Hold down both the Sleep Button (on top of your device) and the Home Button (on the front underneath the screen).
    3. Keep them both held down from about 10 seconds. (If you see the Apple logo, you've held them too long and will need to start again.)
    4. Let go of the Sleep Button but keep holding the Home Button for about 5 seconds. (If you see the "Plus into iTunes" screen than you held it too long and will need to start again.)
    5. If the screen stays black, that's it! Your iPhone, iPod touch, or iPad should now be in DFU mode.
    12-08-2014 04:34 PM
  3. zerog46's Avatar
    Then you should be able to restore from there.
    12-08-2014 04:35 PM

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