12-06-2014 12:34 PM
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  1. iMore Question's Avatar
    iMore Question
    "Do not disturb is not on, mute is not on, volume is turned up. In "Do not disturb" setting the only choice under "Silence" at bottom of screen is "Always" or "only while iPhone is locked". No silence "off".
    I have rebooted, reset sounds, etc. it shows alerts on screen but not sounds. When not in locked sounds work fine. My husband also has iPhone 5S and his works fine! All our settings look the same. Thanks!
    12-06-2014 12:07 PM
  2. phreddyl's Avatar
    phreddyl
    Ambassador
    not sure whats happening- you can try resetting your settings- It will restore all settings to factory- won't wipe your content. Will have to set wallpapers, ringtones etc again
    12-06-2014 12:34 PM
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