1. iMore Question's Avatar
    Phone was working great until today, it wouldn't accept my touch ID. Asking for my passcode, I cannot remember passcode. Help
    11-30-2014 05:26 PM
  2. HankAZ's Avatar
    Phone was working great until today, it wouldn't accept my touch ID. Asking for my passcode, I cannot remember passcode. Help
    If you truly forgot your passcode, your only option is to restore the device. Youll have to put it in DFU mode and restore it using iTunes. Then restore it from backup. (You DO have a backup, right?).

    To put it in DFU mode:
    First of all, make sure that youre running the latest version if iTunes. Then, just put your device in DFU mode and connect it to your computer/iTunes. It will download the latest iOS and install it for you. Good luck.
    How to put your iPhone or iPad into DFU mode | iMore
    11-30-2014 05:39 PM
  3. Jerryz26's Avatar
    I find a useful and help article about what to do when you forgot iPhone passcode,
    You can search "forgot iphone passcode smartkey" to find it out.
    12-10-2014 05:17 AM

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