1. iMore Question's Avatar
    hi I've got an iPad version 4 wifi only device,I live in the uk and all my friends I have in my contacts are fine with iMessage and FaceTime, apart from my friend who lives in the usa, the number I use to talk to her is meant to be her Apple ID as well,but when I type her name in the find box,it highlights in red and says Apple ID not recognised,have I typed the number in wrong or something,the only time we can communicate is when she signs out and signs in with her email which seems a lot of hassle, helps greatly appreciated
    11-18-2014 01:03 PM
  2. kch50428's Avatar
    She needs to go into her iMessage settings and make sure the address you're using is set up as one she can be reached via iMesage.
    11-18-2014 01:11 PM
  3. Stuart Mcinnis's Avatar
    Ok thanks, but she should of saved it as she has my email that's how she contacted me
    11-18-2014 01:34 PM

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