1. iMore Question's Avatar
    I followed the set up instractions to transfer contacts and apps from I phone 4s to iPhone 6. Restore backup on iTunes did not work. I had the latest iTunes version, iphone 4 was upgraded to iOS 8. It still didn't work. iPhone 6 prompted me to setting up as a new phone, which did. Now I want to try again. Can I restart iphone 6 to step one and repeat set up?
    Thanks
    11-14-2014 04:30 PM
  2. Just_Me_D's Avatar
    Yes. Go to Settings - General - Reset and then select "Erase All Contents and Settings". When the process is complete, you will be greeted with the welcome screen. NOTE: If you have any thing of value on the device (docs, photos, videos, music, get messages, etc.,), upload them to your computer , external drive or to a cloud service before you do the above because you will lose everything on it.
    11-14-2014 08:22 PM

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