[iMore Question]

i did followed the instructions but even i dont have password i cant type nothing when password is needed

[Just_Me_D]

We need more information. What device, computer or app are you using? Are you the owner of the device you're trying to delete files from?

[Netforza]

I suppose it's a Mac question. I think that the files in the trash bin are probably not yours and you are not an admin.