1. iMore Question's Avatar
    I try to reinstall Yosemite OS X using "Reinstall OS X" in OS X Utilities. When i selct and press Continue i get a new window that says

    " OS X Yosemite
    To set up the installation of OS X 10.10, click Continue.
    "
    when i click, a dialog window pops up with a message

    "
    to download and restore OS X, your computer eligibility will be verified with Apple.
    "

    with "Cancel" and Continue buttons.

    When i click continue i get the following message

    "
    An error occurred while preparing the installation. Try running the application again
    "

    with an OK button. When the button is pressed, it returns back to the OS X Utilities.

    My wireless seems connected.
    11-09-2014 09:51 PM
  2. Just_Me_D's Avatar
    Have you verified that you indeed have a good internet connection? Can you get to your desktop screen to install Yosemite via the App Store? If you can't get to your desktop screen, have you made a bootable disk to be able to install OS X Yosemite from scratch?
    11-12-2014 05:39 PM

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