1. jaleelhamid's Avatar
    So my aunt changed carriers and she forgot her password her email and security question is their way to reset or by pass the activation
    11-09-2014 07:58 PM
  2. HankAZ's Avatar
    So my aunt changed carriers and she forgot her password her email and security question is their way to reset or by pass the activation
    Apple added the Activation Lock to iOS 7 to combat the rampant unauthorized reselling of lost/stolen devices. There is no way around this lockout…

    You need to log into the account. Contact Apple with whatever documentation you have, but I’m not liking your chances. Odd are, Apple will not assist beyond helping you recover the lost credentials. I’ve never heard of or seen a time when they were willing to bypass the activation lock.
    11-09-2014 08:16 PM
  3. Ledsteplin's Avatar
    Security questions are usually easy to remember the answers to. They're like, "What's your dogs name?". And how many email addresses does she have?


    Sent from my ancient but trustworthy iPhone 5.
    11-09-2014 09:38 PM
  4. jaleelhamid's Avatar
    Yeah aha she has a memory problem sadly
    11-09-2014 11:41 PM

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