1. iMore Question's Avatar
    if the ipod is connected to the pc, the i tune fails to pick the ipod. As a result, all my music and videos have been lost.
    11-04-2014 08:11 AM
  2. pkcable's Avatar
    Couple of questions. Has the ipod been paired to any other PCs? This can be an issue as an ipod can only pair with 1 PC. Also is your PC a work PC, or on a home network that has a strict firewall or any kind of IT policy? I can not sync iOS devices on any of my office PCs due to this. Did you get any kind of message from itunes? What did it say?
    11-04-2014 09:15 AM

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