1. iMore Question's Avatar
    I am backing up my icloud and it says going to take 2 hours and then it just stops and says cannot backup. I have 20gb and 11 available and my phone is 8gb why is this happening?
    10-31-2014 10:40 AM
  2. Just_Me_D's Avatar
    I don't know, but Apple's System Status page indicated a problem with Game Center users this morning so it's possible that could be problems elsewhere on their server. Anyway, try going to Settings - General - Reset and then select "Reset Network Settings" and the try to do an iCloud backup again. NOTE: You will have to re-enter your Wi-Fi credentials after resetting the Network settings.
    10-31-2014 02:01 PM
  3. soozett's Avatar
    I tried that resetting the network about 3 times now and it still not doing an icloud backup on my 5s, the rest of the family has 5c and it works fine on theirs, is there another solution?
    11-27-2014 07:14 PM
  4. Ledsteplin's Avatar
    I tried that resetting the network about 3 times now and it still not doing an icloud backup on my 5s, the rest of the family has 5c and it works fine on theirs, is there another solution?
    I assume each family member has their own iCloud account. So you would have 5 free gb of storage. Are you the OP? Do you have 20 gb with 11 available? Just on your phone?


    Sent from my ancient but trustworthy iPhone 5.
    11-27-2014 07:27 PM

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