1. iMore Question's Avatar
    I have cellular connection problem on my iPhone 5. After upgrading to iOS 8 my connection is often lost and I can't send text messages. When I try to make call it blanks out, hangs for a while and after couple of seconds, fortunately connection is restored. It is happening in different location of a city - different cell towers.

    iOS 8.1 update hasn't helped at all.

    Is it my carrier (PLAY, Poland) or Apple fault?

    You can watch a video of this problem on my YouTube channel (housebee1). Forum doesn't allow to put links in a question :/
    10-30-2014 05:25 AM
  2. phreddyl's Avatar
    did it work fine on iOS 7? have you tried resetting your network settings? If that doesn't work if you have a back up in iCloud you may want to try restore
    10-30-2014 06:03 AM
  3. housebee's Avatar
    Yes, it worked fine on iOS 7. I've tried resetting network settings - no results. I don't want to restore the phone because it's not a solution, and after reading other threads I have no guarantee that this will help.

    In my opinion this issue is connected with iOS 8 update. Right now I'm curious whether to expect fix from my carrier operator or Apple.

    link to video that I talked in the first post:
    10-30-2014 07:32 AM
  4. phreddyl's Avatar
    Yes, it worked fine on iOS 7. I've tried resetting network settings - no results. I don't want to restore the phone because it's not a solution, and after reading other threads I have no guarantee that this will help.

    In my opinion this issue is connected with iOS 8 update. Right now I'm curious whether to expect fix from my carrier operator or Apple.

    link to video that I talked in the first post:
    That's my only suggestion other than going to an Apple Store who will probably want to do a restore. Sorry good luck


    Sent from my iPad Mini using Tapatalk
    10-30-2014 08:36 AM
  5. housebee's Avatar
    So I called Apple and they told me to reset iPhone and set up as new device: iOS: How to back up your data and set up your device as a new device.
    There is a chance that some kind of data in my iCloud account causes this problem. So setting up device as new may help. If not, I have to return my iPhone to Apple authorized service provider. Happily my repair coverage is still active.

    Anyway, thanks phreddyl. I didn't want to restore device but it looks that this is my last chance.
    10-30-2014 10:45 AM

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