1. iMore Question's Avatar
    My son is 7 and doesn't want his brother on it. He changed the pass code without telling us and doesn't remember the new one. We tried different ones he thought it was but with no luck, so we have been locked out. How do I unlock it and reset the pass code?
    10-25-2014 02:15 PM
  2. HankAZ's Avatar
    My son is 7 and doesn't want his brother on it. He changed the pass code without telling us and doesn't remember the new one. We tried different ones he thought it was but with no luck, so we have been locked out. How do I unlock it and reset the pass code?
    If you don’t recall the passcode, all you can do is wipe the device and restore it from your backup.
    10-25-2014 03:16 PM
  3. Larry Cook1's Avatar
    If you don't have the passcode, how do you get in to wipe it?
    10-26-2014 04:05 PM

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