10-19-2014 08:57 PM
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  1. iMore Question's Avatar
    iMore Question
    It worked before but when I updated my phone to iOS 7 it no longer would let me open my phone with my thumbprint. When I go to Settings then to Touch ID & Passcode, it won't let me set up a finger print. "Unable to complete Touch ID setup. Please go back and try again" pops up. I don't know what to do...
    10-19-2014 08:44 PM
  2. HAWK's Avatar
    HAWK
    Moderator
    Originally Posted by iMore Question
    It worked before but when I updated my phone to iOS 7 it no longer would let me open my phone with my thumbprint. When I go to Settings then to Touch ID & Passcode, it won't let me set up a finger print. "Unable to complete Touch ID setup. Please go back and try again" pops up. I don't know what to do...
    Hey try plugging into your computer and restore your device again. Or restore on your phone. Could just be a glitch in the update you did
    10-19-2014 08:57 PM
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