1. iMore Question's Avatar
    I manage a pawn shop someone lost an ipad and we reset to factory settings using password then tried to activate it now it say's ipad was lost and I do not have original apple id what can I do.
    10-11-2014 10:58 AM
  2. HankAZ's Avatar
    I manage a pawn shop someone lost an ipad and we reset to factory settings using password then tried to activate it now it say's ipad was lost and I do not have original apple id what can I do.
    Apple added the Activation Lock to iOS 7 to combat the rampant unauthorized reselling of lost/stolen devices. There is no way around this lockout… your only options are to contact the person you bought it from and get (1) the Apple ID login credentials, or (2) your money back. If you bought it from an honest/legitimate seller, they’ll help you out. If you bought a stolen device from a scumbag, you are simply SOL, and you now own a pretty, albeit expensive, paperweight.

    I love the Activation Lock concept, but it appears to be punishing the unwitting buyer much more than the scumbag thief.

    In the future, Before you buy a used iOS device make sure there is no active Activation Lock enabled that device. Just get either the serial number or IMEI and enter it here. Apple will report the status of the device.
    https://www.icloud.com/activationlock/
    10-11-2014 11:13 AM
  3. Honey Beagle's Avatar
    I manage a pawn shop someone lost an ipad and we reset to factory settings using password then tried to activate it now it say's ipad was lost and I do not have original apple id what can I do.
    Simple if the person lost the iPad locate the owner.
    10-11-2014 09:43 PM

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