1. iMore Question's Avatar
    My i phone 5 is not detecting any of the lightning cables either through a wall socket or from a computer. The phone is not getting charged at all. I gave the phone to an authorized apple service center, they replaced the charging port of the i phone 5, but still they are saying that the phone is not getting charged. Please help me on this issue. Which of the part would have gone bad? Is it possible for me to replace that part.
    10-07-2014 11:07 AM
  2. AgentHeracles's Avatar
    Are these Apple certified cables and chargers? Also is the wall-sockets that you have tried getting power? Sometimes you need to flip a switch.
    10-07-2014 11:14 AM
    Yes they are Apple certified cables and the power sockets are working fine. Even they tried it by connecting to apple computers.
    10-07-2014 02:25 PM
  4. AgentHeracles's Avatar
    Maybe the cables are old and have broken. You should probably try a new one.
    10-07-2014 05:01 PM
    They have tried it with several cables and those cables are working fine on other i phones.
    10-08-2014 02:48 PM
  6. jburke82's Avatar
    If the charging port was replaced, I would think that would be the culprit. I don't think the cables have anything to do with it, as they work on other devices.

    I am assuming the original charging port was not working, which is why you had it replaced. Maybe it is something else inside the phone that effects the port but isnt the port itself...?

    I would think an authorized apple service center would be able to determine the problem, but I guess not! I was going to suggest dust in the port before reading your whole post!
    10-08-2014 03:57 PM

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