[iMore Question]

i updated to iOS 8 on my iPhone & iPad & after it was done, iTunes gave me this message:

iTunes could not connect to this iPad. The session id is missing.

I got one oft my iPhone too. But the update took.

Any ideas?

[Ledsteplin]

Go to iTunes or the App Store and scroll down to your Apple ID at the bottom. Make sure your ID is there and that it is correct.
Here:



Sent from my ancient but trustworthy iPhone 5

[GeneralBLB]

thanks for the quick reply. both are correct however. any other ideas or is this just a bug from ios8? i haven't had any problems synching.

[GeneralBLB]

Anyone seen this before?

[sadamny]

I'm getting this error as well. I'm also getting a massive amount of "other" 33gb on my 128gb iPad. furthermore, my sync sessions take forever generally and sometimes i cut them short. not sure if that is the problem or if you have done that as well.

just like you, the updates take, even though i get the error.

I've tried a full restore and i get the same issue again soon enough.

[YSLH]

I'm having the same problem when trying to sync photos from my iPhone 5s to my iphone 6 using iTunes on the Apple Mac laptop? Any suggestions how to resolve this? Thanks

[Just_Me_D]

Someone posted a duplicate of this message today, but I will use this thread to respond.

Check out the information via the following links:

iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support

iOS: Device not recognized in iTunes for OS X - Apple Support

https://discussions.apple.com/thread/6572431