05-17-2016 11:38 PM
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  1. iMore Question's Avatar
    iMore Question
    I have a IPhone 4 and its not responding to anything i do and the screen is black and it has the apple icon
    10-03-2014 08:00 PM

  2.  Just_Me_D said: Oct 03 2014 | 8:05 pm EDT Best Answer

    Originally Posted by iMore Question
    I have a IPhone 4 and its not responding to anything i do and the screen is black and it has the apple icon
    Press and hold both the Power button and Home button until the device reboots and you see the Apple logo. Hopefully, it will continue to boot to your home screen. If it does not, you may have to put it in recovery mode to restore it. The instruction are via the following link, if necessary.

    If you can't update or restore your iPhone, iPad, or iPod touch
  3. LJ20's Avatar
    LJ20
    Turn it off and back on
    10-03-2014 08:01 PM
  4. Just_Me_D's Avatar
    Just_Me_D
    Originally Posted by iMore Question
    I have a IPhone 4 and its not responding to anything i do and the screen is black and it has the apple icon
    Press and hold both the Power button and Home button until the device reboots and you see the Apple logo. Hopefully, it will continue to boot to your home screen. If it does not, you may have to put it in recovery mode to restore it. The instruction are via the following link, if necessary.

    If you can't update or restore your iPhone, iPad, or iPod touch
    10-03-2014 08:05 PM
  5. zocster's Avatar
    zocster
    Network Moderator
    Originally Posted by dominciean
    My iPad has stuck on the Apple logo screen, and reboot is useless. At the beginning, I follow the support from Apple. https://support.apple.com/en-us/HT201412 It needs to install iTunes and if your iPhone jailbreak, it didn't work well.
    But I think it don't work well. So I google some recovery tools, and find the FonePaw iPhone Data Recovery is OK. It can solve the stuck by one key, and quickly to recover. It also can recover data from iPad.
    Thanks, had to tweak out a bit about other sites, we don't really allow external links ... other than to Apple's support forums and our iMore ones...
    05-17-2016 11:38 PM
« Why is my iPad Pro battery draining so fast? | Would there be any advantage to me reinstating recently cancelled iTunes Match? »

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