10-03-2014 05:27 PM
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  1. iMore Question's Avatar
    iMore Question
    but says it can't be done because i don't have enough memory, i have 5.0 GB with 2.7 available and it says it needs 4.7 to upgrade, what do i need to do? thanks do I need to buy more memory or just not upgrade
    10-03-2014 04:04 PM
  2. xMatter's Avatar
    xMatter
    You can't buy more memory. Plug iPhone into iTunes and do a backup, then restore iPhone, then restore from the backup just created.
    10-03-2014 04:07 PM
  3. phreddyl's Avatar
    phreddyl
    Ambassador
    Were you able to update to iOS 8 without problem or did you just get the phone? The iOS updates have nothing to do with the iCloud memory. It usually means that the amount of the OTA download is larger than the amount of free space you have on the device.
    10-03-2014 04:09 PM
  4. bill44237's Avatar
    bill44237
    we've had the phone for a year and this is the first time we had this problem. current version is 7.1.2 on it now
    10-03-2014 04:50 PM
  5. Highrisedrifter's Avatar
    Highrisedrifter
    Do it through iTunes.

    If you update through the phone, the update is downloaded directly onto your phone and then installed. Once it's installed, it'll wipe the installation files and you can carry on as normal.

    If you update through iTunes, then your computer will download it and install it onto your phone, so you will need way, way less space on your device to install it.

    If space is at a premium, use iTunes to downkload and install the update, rather than doing it 'over the air.'
    10-03-2014 05:04 PM
  6. bill44237's Avatar
    bill44237
    since I'm a mental midget can anyone explain how to download to the computer then on to the phone. sorry to be so handicapped. thanks to all
    10-03-2014 05:16 PM
  7. xMatter's Avatar
    xMatter
    Download iTunes, plug in your iPhone, and it will prompt you to do everything. Just make sure you backup first.

    Download will take an hour depending on internet speed.
    10-03-2014 05:26 PM
  8. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Originally Posted by bill44237
    since I'm a mental midget can anyone explain how to download to the computer then on to the phone. sorry to be so handicapped. thanks to all
    You could just remove stuff from the phone, giving you more space. Delete apps and music. They can be downloaded back afterwards. Move you photos to the Shared Photo Stream, or to apps like Box and Dropbox. This gives you the space you need to install iOS 8.0.2 over the air. (OTA). Or use iTunes.


    Sent from my ancient but trustworthy iPhone 5
    10-03-2014 05:27 PM
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