Originally Posted by
ritesh I have a similar issue on a relatives Ipad Air, which I am trying to resolve. The apple ID username and p/w is known and setup correctly, I believe for itunes and app store, but the icloud login id details are an unknown account with an unknown password, unknown recovery email ID and unknown date of birth in the iforgot link.
The ipad works fine, since he knows the apple id's password,security passcode, etc but unable to remove the icloud email ( xx @ love .com ),since find my ipad is turned on
If we login to icloud.com using the apple ID, this Ipad Air is a registered device to this apple ID.
The need to change this icloud login details arose,since he wants to host his contacts on icloud so as to share the contacts with his new iphone.
Any suggestions ?
Without the password required to remove the "unknown" iCloud account from the device (actually, removing it from Find my Phone), there is nothing that can be done.
How was the iPad acquired? Did you/this relative purchase it used on eBay/CraigsList/similar?