1. iMore Question's Avatar
    Hello,

    Very confused on an error message from iTunes:
    "Itunes could not resotre the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".

    I have an iPhone5 trying to setup iPhone6. In iTunes I did the manual "back up now" to my local computer and using the instructions below I'm stuck.

    How to transfer data from your old iPhone to your new iPhone 6 or 6 Plus | iMore

    Any suggestions?

    Thanks in advance for any help!
    09-25-2014 09:04 AM
  2. kataran said: Best Answer

    Delete the backup from your computer and do a fresh backup. Also check to see if you don't have an old backup in there from a previous device
  3. kataran's Avatar
    Delete the backup from your computer and do a fresh backup. Also check to see if you don't have an old backup in there from a previous device
    09-25-2014 10:26 AM
  4. Just_Me_D's Avatar
    If the backup file is "corrupt" then create a new one with your iPhone 5 and then attempt to restore it to your new iPhone 6. If you have an iCloud account, do an iCloud backup and then set up your iPhone 6 with the iCloud backup.
    09-25-2014 10:27 AM
  5. joespartyv's Avatar
    that worked thank you
    kataran likes this.
    09-25-2014 11:29 AM

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