09-20-2014 03:15 PM
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  1. iMore Question's Avatar
    iMore Question
    Good evening,
    I have recently been having issues with my iphone 5c, i havent updated it to the latest software yet. I carried out a reset and now i cannot connect to my itunes account? It asks me to set as a new phone or restore from a back up point,, Has anyone encountered this before?
    Thanks
    09-20-2014 03:07 PM
  2. qbnkelt's Avatar
    qbnkelt
    Originally Posted by iMore Question
    Good evening,
    I have recently been having issues with my iphone 5c, i havent updated it to the latest software yet. I carried out a reset and now i cannot connect to my itunes account? It asks me to set as a new phone or restore from a back up point,, Has anyone encountered this before?
    Thanks
    I don't ever remember experiencing that after a reset. Have you got a recent backup?
    09-20-2014 03:15 PM
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