1. iMore Question's Avatar
    Everything else works except for calls.

    Repeating back voicemail works for both top speaker and speaker phone. All music, games, recording, etc works.

    However when someone calls me I cannot hear them and they cannot hear me even if I put on speakerphone.

    When I call someone, I can't hear the ringing either.

    I've tried software restores on both itunes and the iphone settings but so far the issue has not gone away.

    2 recent events might have caused the issue.

    1. I have kept the iphone in a lifebox until a couple days ago where I removed the lifebox, it has stayed in the lifebox for briefly over 1 year, I've also been using headphone jack alot recently when I go to gym. I am unsure though if it stopped working slightly before or after I removed it from the lifebox.

    2. I've recently just updated the phone to the latest IOS 7 version before it stopped working though not sure if I made a successful call or not after update (now my phone is IOS 8 but issue still persists)

    Does anyone know what might be causing this issue?
    09-18-2014 12:27 AM
  2. Just_Me_D's Avatar
    Try making a call using the EarPods and see if you and the recipient can hear each other. Afterwards, detach the EarPods and then make a voice call and see if you're able to without a problem.
    09-18-2014 03:53 PM

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