[Paul Ellis1]

Hi,

Anybody else lost all their previously saved keyboard shortcuts since updating?

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[Just_Me_D]

Nope. All of mine are still present...

[Paul Ellis1]

Nope. All of mine are still present...

Hmmmm, just me then? Slightly annoying as I had a lot saved and used them a lot. Oh well, better start re doing them

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[Paul Mirtschin]

Lost all mine from both iPhone and ipad.

[Alsy27]

Yes. I lost mine too. Called Apple support today, they were no help.

Found the shortcuts on my Mac.

DL Yosemite Beta tonight to attempt to sync to iCloud. No such luck.

[nejad]

Keyboard shortcuts are available on my iPhone 5 but not on iPhone 6 - very annoying. If they can't fix it they can have it back.
I understand that keyboard shortcuts are linked via iCloud and iCloud drive does not work with Maverick.
I am getting tired of Apple's new found haphazard attitude. I guess what can we expect if they can't get their own keynote speech right

[Matty72]

Hi,

Anybody else lost all their previously saved keyboard shortcuts since updating?

Posted via iMore App

Yes I lost mine both off my iPhone and iPad. Keyboard shortcut syncing is notoriously and hopelessly unreliable. I and many others have brought it up with Apple but here we are with another new iOS and nothing's changed. I got my keyboard shortcuts back eventually by going into iCloud on my device and switching "Documents & Data" off and on again. This didn't work first go. I did it many times before it resynced but I do have them back now.

[Ryan Zee]

the option of "document and data" still there? i can't find it under iCloud setting on my device

[dolupduk]

mine come and go on the iPhone 5, have remained on iPad 2,,,after I power down, wait 5 minutes they come back,,,4 hours later gone,,,so I've tried keeping them in cloud. Still working on iMac.

[carcustomizer]

I still have mine on OS X Mavericks but my iPhone 6 and iPad 4 lost them

will probably have to manually enter them all over again until a solution is found?

[kevinleosmith]

Disappeared on both my iPhone 5S and iPad Air but reappeared without me knowingly doing anything on the iPhone but now on the iPad after turning off the Documents and Data and then turning it on again all reappeared instantly. I do have 3 iTunes accounts so suspect that this may be something to do with it as I only sync on iCloud using one of these accounts and generally don't have my iPad on this account due to magazine subscriptions that automatically renew on another iTunes account.

[William Knabe]

I didn't lose ALL of them, just the ones I use most often. Oddly, ALL my shortcuts are still on the Mac

[skyf1re]

I lost *all* of mine when upgrading to iOS8 on my iPhone5. And I had loads which was a pain to re-enter then manually. But managed to recover everything.
What I did is close off all open apps, off/on my iPhone and turned it back on. Wait till iCloud automatically syncs. It should it there after a while. Otherwise sign off iCloud and iTunes and relogin again. This should do the trick.

[BlackCatII]

YES. This does work:
"Disappeared on both my iPhone 5S and iPad Air but reappeared without me knowingly doing anything on the iPhone but now on the iPad after turning off the Documents and Data and then turning it on again all reappeared instantly."
HOWEVER, Documents and Data are no where to be found in iOS 8.1! With iOS 8 on the iPhone 5S, if I turned off Passbook syncing in iCloud & then turned it back on, Documents and Data would show up, but that no longer happens with iOS 8.1. Since the iPad doesn't have Passbook, that didn't work, but Documents and Data randomly showed up on the iPad in iOS 8 & that would correct the missing Shortcuts. With iOS 8.1 I cannot find any way to get to Documents and Data on the iPad or the iPhone. It does not show up no matter what I do. THIS IS SUCH A PAIN! I'm ready to go to the Apple Store to play Stump the Geniuses.

[Ledsteplin]

With Predictive Keyboards, you don't need shortcuts as much. Once the keyboard learns your stuff, it will suggest it as you start to type it. I can enter my email address by typing the first 3 letters of the address. The entire email address will show in the center word spot.

[Ledsteplin]

I typed 3 letters of my email address using SwiftKey. The entire email address showed in the center word spot. I pixelated some of it. So shortcuts are not that needed.

[Yuzhy01]

Hi, I had the same problem! I bought the new iPad Air 2 but none of my keyboard shortcuts from my other devices were syncing to it. Here is how I fixed it:

1. Go to Settings -> iTunes & App Store on all your devices you want synced
2. Check your Apple ID is the same
3. Make sure Automatic Downloads for Books is toggled on

That's it! It worked for me. Suddenly all my devices had their keyboard shortcuts in sync! I am using the latest iOS which is 8.1.

Cheers.

[iwoodland]

Mine have all gone from iPhone and ipad. Very annoying!!

[paultully]

Since installing iOS 8.1, I cannot access my Shortcuts on iPhone 6 plus. This is hopeless.

[iwoodland]

Mine are back on my iPhone, but not on my iPad mini!!

[sunnnshin]

YES! Very frustrating to have to recreate. I thought these got saved in the cloud. I know old deleted ones keep reappearing on my iPad mini

[Brett Harris]

Yep - lost mine....then added in some new ones....then lost those as well!!!

Goddam - I love it when a plan comes together...!

First world problem though so no real big deal

[Brett Harris]

.... I thought these got saved in the cloud. I know old deleted ones keep reappearing on my iPad mini

The cloud, man....they're in the cloud!

[Brett Harris]

Yes - Then....oh boy!!

I just added in some more shortcuts.. ": )" for example....and ": 0"...

--->
I restarted my computer and BAM! Not only were the new ones in the list....so were all of the old ones!!

**Sitting in corner, rocking back and forth, twitching eye, nervously giggling like a lost school girl.....**