1. Paul Ellis1's Avatar
    Hi,

    Anybody else lost all their previously saved keyboard shortcuts since updating?

    Posted via iMore App
    09-17-2014 04:34 PM
  2. kevinleosmith said: Best Answer

    Disappeared on both my iPhone 5S and iPad Air but reappeared without me knowingly doing anything on the iPhone but now on the iPad after turning off the Documents and Data and then turning it on again all reappeared instantly. I do have 3 iTunes accounts so suspect that this may be something to do with it as I only sync on iCloud using one of these accounts and generally don't have my iPad on this account due to magazine subscriptions that automatically renew on another iTunes account.
  3. Just_Me_D's Avatar
    Nope. All of mine are still present...
    09-18-2014 02:04 PM
  4. Paul Ellis1's Avatar
    Nope. All of mine are still present...
    Hmmmm, just me then? Slightly annoying as I had a lot saved and used them a lot. Oh well, better start re doing them

    Posted via iMore App
    09-18-2014 02:54 PM
  5. Paul Mirtschin's Avatar
    Lost all mine from both iPhone and ipad.
    09-18-2014 07:38 PM
  6. Alsy27's Avatar
    Yes. I lost mine too. Called Apple support today, they were no help.

    Found the shortcuts on my Mac.

    DL Yosemite Beta tonight to attempt to sync to iCloud. No such luck.
    09-18-2014 10:17 PM
  7. nejad's Avatar
    Keyboard shortcuts are available on my iPhone 5 but not on iPhone 6 - very annoying. If they can't fix it they can have it back.
    I understand that keyboard shortcuts are linked via iCloud and iCloud drive does not work with Maverick.
    I am getting tired of Apple's new found haphazard attitude. I guess what can we expect if they can't get their own keynote speech right
    09-19-2014 05:30 PM
  8. Matty72's Avatar
    Hi,

    Anybody else lost all their previously saved keyboard shortcuts since updating?

    Posted via iMore App
    Yes I lost mine both off my iPhone and iPad. Keyboard shortcut syncing is notoriously and hopelessly unreliable. I and many others have brought it up with Apple but here we are with another new iOS and nothing's changed. I got my keyboard shortcuts back eventually by going into iCloud on my device and switching "Documents & Data" off and on again. This didn't work first go. I did it many times before it resynced but I do have them back now.
    09-19-2014 09:45 PM
  9. Ryan Zee's Avatar
    the option of "document and data" still there? i can't find it under iCloud setting on my device
    09-19-2014 10:38 PM
  10. dolupduk's Avatar
    mine come and go on the iPhone 5, have remained on iPad 2,,,after I power down, wait 5 minutes they come back,,,4 hours later gone,,,so I've tried keeping them in cloud. Still working on iMac.
    09-20-2014 05:20 AM
  11. carcustomizer's Avatar
    I still have mine on OS X Mavericks but my iPhone 6 and iPad 4 lost them

    will probably have to manually enter them all over again until a solution is found?
    09-20-2014 01:02 PM
  12. kevinleosmith's Avatar
    Disappeared on both my iPhone 5S and iPad Air but reappeared without me knowingly doing anything on the iPhone but now on the iPad after turning off the Documents and Data and then turning it on again all reappeared instantly. I do have 3 iTunes accounts so suspect that this may be something to do with it as I only sync on iCloud using one of these accounts and generally don't have my iPad on this account due to magazine subscriptions that automatically renew on another iTunes account.
    09-24-2014 02:50 AM
  13. William Knabe's Avatar
    I didn't lose ALL of them, just the ones I use most often. Oddly, ALL my shortcuts are still on the Mac
    09-24-2014 07:45 AM
  14. skyf1re's Avatar
    I lost *all* of mine when upgrading to iOS8 on my iPhone5. And I had loads which was a pain to re-enter then manually. But managed to recover everything.
    What I did is close off all open apps, off/on my iPhone and turned it back on. Wait till iCloud automatically syncs. It should it there after a while. Otherwise sign off iCloud and iTunes and relogin again. This should do the trick.
    09-24-2014 11:48 PM
  15. BlackCatII's Avatar
    YES. This does work:
    "Disappeared on both my iPhone 5S and iPad Air but reappeared without me knowingly doing anything on the iPhone but now on the iPad after turning off the Documents and Data and then turning it on again all reappeared instantly."
    HOWEVER, Documents and Data are no where to be found in iOS 8.1! With iOS 8 on the iPhone 5S, if I turned off Passbook syncing in iCloud & then turned it back on, Documents and Data would show up, but that no longer happens with iOS 8.1. Since the iPad doesn't have Passbook, that didn't work, but Documents and Data randomly showed up on the iPad in iOS 8 & that would correct the missing Shortcuts. With iOS 8.1 I cannot find any way to get to Documents and Data on the iPad or the iPhone. It does not show up no matter what I do. THIS IS SUCH A PAIN! I'm ready to go to the Apple Store to play Stump the Geniuses.
    10-22-2014 10:44 PM
  16. Ledsteplin's Avatar
    With Predictive Keyboards, you don't need shortcuts as much. Once the keyboard learns your stuff, it will suggest it as you start to type it. I can enter my email address by typing the first 3 letters of the address. The entire email address will show in the center word spot.
    10-22-2014 10:54 PM
  17. Ledsteplin's Avatar
    I typed 3 letters of my email address using SwiftKey. The entire email address showed in the center word spot. I pixelated some of it. So shortcuts are not that needed.
    Anybody else lost all their previously saved keyboard shortcuts since updating?-imageuploadedbytapatalk1414036571.038720.jpg
    10-22-2014 11:56 PM
  18. Yuzhy01's Avatar
    Hi, I had the same problem! I bought the new iPad Air 2 but none of my keyboard shortcuts from my other devices were syncing to it. Here is how I fixed it:

    1. Go to Settings -> iTunes & App Store on all your devices you want synced
    2. Check your Apple ID is the same
    3. Make sure Automatic Downloads for Books is toggled on

    That's it! It worked for me. Suddenly all my devices had their keyboard shortcuts in sync! I am using the latest iOS which is 8.1.

    Cheers.
    10-25-2014 11:44 PM
  19. iwoodland's Avatar
    Mine have all gone from iPhone and ipad. Very annoying!!
    10-26-2014 12:31 AM
  20. paultully's Avatar
    Since installing iOS 8.1, I cannot access my Shortcuts on iPhone 6 plus. This is hopeless.
    10-26-2014 02:19 PM
  21. iwoodland's Avatar
    Mine are back on my iPhone, but not on my iPad mini!!
    11-09-2014 10:36 AM
  22. sunnnshin's Avatar
    YES! Very frustrating to have to recreate. I thought these got saved in the cloud. I know old deleted ones keep reappearing on my iPad mini
    09-20-2015 06:13 AM
  23. Brett Harris's Avatar
    Yep - lost mine....then added in some new ones....then lost those as well!!!

    Goddam - I love it when a plan comes together...!

    First world problem though so no real big deal
    09-21-2015 11:58 PM
  24. Brett Harris's Avatar
    .... I thought these got saved in the cloud. I know old deleted ones keep reappearing on my iPad mini

    The cloud, man....they're in the cloud!
    09-21-2015 11:59 PM
  25. Brett Harris's Avatar
    Yes - Then....oh boy!!

    I just added in some more shortcuts.. ": )" for example....and ": 0"...

    --->
    I restarted my computer and BAM! Not only were the new ones in the list....so were all of the old ones!!

    **Sitting in corner, rocking back and forth, twitching eye, nervously giggling like a lost school girl.....**
    09-22-2015 12:15 AM

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