1. Aimes_D's Avatar
    Hi
    Bought 5s yesterday but webf to set it up & its asking 4 previous owner's apple id & password???
    09-11-2014 01:31 AM
  2. HankAZ's Avatar
    Hi
    Bought 5s yesterday but webf to set it up & its asking 4 previous owner's apple id & password???
    Apple added the Activation Lock to iOS 7 to combat the rampant unauthorized reselling of lost/stolen devices. There is no way around this lockout… your only options are to contact the person you bought it from and get (1) the Apple ID login credentials, or (2) your money back. If you bought it from an honest/legitimate seller, they’ll help you out. If you bought a stolen device from a scumbag, you are simply SOL, and you now own a pretty, albeit expensive, paperweight.

    I love the Activation Lock concept, but it appears to be punishing the unwitting buyer much more than the scumbag thief.
    09-11-2014 01:46 AM
  3. Aimes_D's Avatar
    I don't steal i am as honest as can be. I bought fone off someone on gumtree got sellers number but she's not comfy givin me info so gettin apple to ring her tonight
    09-11-2014 01:58 AM
  4. SeanHRCC's Avatar
    She can disable the lock herself without giving you any information...
    09-11-2014 02:04 AM
  5. HankAZ's Avatar
    I don't steal i am as honest as can be. I bought fone off someone on gumtree got sellers number but she's not comfy givin me info so gettin apple to ring her tonight
    This is what the seller needs to do to make the phone available for you to use (link to "how to" info on the Apple website):

    What to do before selling or giving away your iPhone, iPad, or iPod touch

    It can be done remotely. See the section titled "If you no longer have your iOS device".
    09-11-2014 02:13 AM
  6. Aimes_D's Avatar
    Still no joy!!
    09-11-2014 03:09 PM
  7. Just_Me_D's Avatar
    Still no joy!!
    Without her involvement, there is nothing anyone can do for you in this regard. Sorry.
    09-11-2014 07:12 PM
  8. SeanHRCC's Avatar
    Still no joy!!
    You'll probably need to just accept that you've either been ripped off, or you aren't supposed to have that device in the first place. Either way, tough luck.
    09-11-2014 07:25 PM
  9. pr1nce's Avatar
    Any luck getting the previous owner to disable the lock? Sorry this happened to you.
    09-12-2014 09:55 AM
  10. Aimes_D's Avatar
    No my partner rang from his phone & she answered n said she'd ring back in 5 mins then never did it seems she's blocked both our numbers mow
    09-13-2014 01:28 PM
  11. Aimes_D's Avatar
    Just put 5s on ebay 4 parts
    09-13-2014 01:29 PM
  12. pr1nce's Avatar
    Again, sorry this happened. It's a valuable lesson though. Always make sure the activation lock is disabled before you give them money, or you'll own one heck of a paperweight.
    09-13-2014 02:40 PM
  13. Aimes_D's Avatar
    Yep lesson learnt!
    09-14-2014 07:29 AM

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