[iMore Question]

Cannot Get Mail - The connection to the server failed

Brand new iPad user. I don't how to resolve problem.

[phreddyl]

Did it ever work? If so usually just resolves itself. If it hasn't/doesn't resolve delete the account and add it back. Check settings with provider if none of those work

[zerog46]

Also you haven't changed your password on the web version have you?

[Ledsteplin]

Try Reset Network Settings. Go to Settings>General>Reset> tap Reset Network Settings. You may need to enter your wifi passcode back in afterwards. Also try a reboot of your wifi modem/router. A poor wifi signal can cause that.


Sent from my ancient but trustworthy iPhone 5

[TheZodiac#IM]

Do you have 2 step verification enabled?


Sent from my iPhone using Tapatalk

[qbnkelt]

I think this might have been an outage of some sort. I got the same error this afternoon just before 4 pm when I changed some passwords and was waiting for my confirmation email.