1. iMore Question's Avatar
    Hopin someone can help me out...ive not seen or heard of this happening nywhere online...my ipad 4 will only charge when i turn it off??...i have to plug it in first..then turn it off...only way itll charge..
    08-20-2014 07:28 AM
  2. Just_Me_D's Avatar
    I do not know why that is. If you have an Apple Store nearby, make a genius bar appointment to let them diagnose the problem for you and possibly fix it. It's possible, that a restore could remedy the problem, but I can't say for certain.
    08-20-2014 07:57 AM
  3. kch50428's Avatar
    Are you using the OEM charger and cable?

    If not using the OEM charger, the one you're using does not provide sufficient current to charge the device while it's running... use the OEM charger, or a 3rd party charger that is specifically labeled as being made for Apple products...
    08-20-2014 08:15 AM
  4. warcraftWidow's Avatar
    Also may happen if you are charging it from a computer rather than the OEM charger.
    08-20-2014 11:47 AM
  5. John Yester's Avatar
    Charge from the iPad charger directly into wall. Don;t use USB to PC or Mac. You will be there all day...
    08-20-2014 12:02 PM

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